PRIVACY POLICY
Privacy is not optional—it is how SHOPDROBE operates. We hold your personal data only when necessary, protect it with care, and give you clear control over its use and lifespan.
Our Commitment & Scope
We comply with the General Data Protection Regulation (GDPR) for individuals in the European Economic Area (EEA). Where the law designates consent as the legal basis for processing, we obtain it before using your data for those purposes.
We do not collect personal information from anyone under 16—or under the minimum age set by applicable law in your jurisdiction. If we discover that we have collected such information, we delete it promptly.
What We Hold — And Why
We hold data you give us directly: account details, order information, contact preferences, support inquiries, and survey responses. This includes billing and shipping addresses, payment-related details, and communication history.
We also hold technical data collected automatically: device identifiers, IP address, browser type, operating system, usage patterns, diagnostic logs, and approximate location—when enabled by your device or inferred via IP services.
We retain this information only to fulfill the purposes described here—such as delivering orders, managing accounts, maintaining security, improving functionality, and supporting customer service.
How We Protect It
We maintain reasonable administrative, technical, and physical safeguards against unauthorized access, disclosure, alteration, or misuse.
These protections apply across storage, transmission, and processing—and are reviewed regularly to match evolving risks and operational needs.
Who Else Sees It — And Why
We share personal data only with:
- service providers,
- business partners,
- affiliated companies
—acting strictly on SHOPDROBE’s behalf and limited to purposes that align with this Privacy Statement.
We do not share personal data with outside parties for their own independent marketing without your consent—in jurisdictions where such consent is legally required.
We may disclose data when compelled by law, including regulatory requirements, court orders, or government requests. Disclosure may also occur during mergers, acquisitions, or asset sales—subject to legal safeguards—and when necessary to enforce our agreements, investigate fraud, respond to security incidents, or protect our customers and operations.
What You Control
You control how we use your data for marketing. We send promotional messages only where the law allows—or where we’ve obtained your explicit consent first. Every marketing email includes an unsubscribe link. You may also withdraw consent at any time by contacting us directly.
You have the right to request access to, correction of, or deletion of your personal data. You may ask to restrict or object to certain processing, receive a portable copy of your data, or lodge a complaint with a competent data protection authority.
We respond to valid privacy requests within the timeframe required by law—and, where feasible, within 30 days of receiving your request.
To verify your identity and protect your privacy, we may ask for reasonable information before fulfilling certain requests.
When We Update This Policy
We keep this Privacy Statement current. Changes take effect when published on https://www.shopdrobe.com/. Continued use of our services after publication means you accept the updated terms.
Reach Out — Your Rights Start Here
Your privacy rights begin with one action: sending a message to cs@shopdrobe.com. All privacy inquiries and rights requests are handled exclusively through this channel.